ALL International orders require additional shipping charges.
Please "Contact Us" using our online form, or call 360-366-5522 to place an international order.
- You may return an item for refund or replacement within 30 days of the shipment date, provided that the item has not been used. Used or opened bed sheet sets are exchangeable up to 90 days if they thin, pill, shrink, or fade or have other manufacturers defect. Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of the receipt. When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
- Upon receipt of the return, SpaLena will refund the cost of the item minus shipping and handling fees to your original payment method. If you received free shipping on your order and return the product, our cost to ship the item will be deducted from the refunded amount.
Please E-mail us through our "Contact Us" page or call us at 360-366-5522 to start the return process.